Alertbox: Service Blueprints | Back-to-Top Button | F-Pattern for Web Reading

New Articles Service Blueprints: Definition Service blueprints visualize organizational processes in order to optimize how a business delivers a user experience. (6 min. to read) Back-to-Top Button Design Guidelines 9 UX guidelines for Back to Top links which help users navigate to the top of long pages. Depending on users’ needs, other techniques may be more appropriate on some sites. (4 min. to read) New Video F-Pattern in Reading Digital Content Eyetracking research shows people read Web content in the F-pattern. The results highlight the importance of following guidelines for writing for the Web. (3 min. video) UX Conference New York City: September 9–15 Chicago: October 7–13 London: November 11–17 Las Vegas: December 2–8 Singapore: January 29 – February 2, 2018 NEW Full event program describing all full-day UX training courses. New 'Mobile & Multi-Channel UX' UX Certification Specialty We have added a new UX Certification Specialty: Mobile & Multi-Channel UX. This focuses on design knowledge needed to adapt to different screen sizes, and help users transition between channels and usage contexts. Learn more about UX Certification and Specialties at: https://nngroup.com/ux-certification/specialties/ Online Seminars Initiating a Design System: Addressing challenges of scaling user interface design and development (September 21) Building a 2.0: Making Big Changes Without Causing Big Waves (October 4) See list of all online seminars, including on-demand seminars. Copyright © 2017 Nielsen Norman Group, All rights reserved. You're receiving this newsletter because you subscribed at http://www.nngroup.com/articles/subscribe/ Our mailing address is: Nielsen Norman Group 48105 Warm Springs Blvd. Fremont, CA 94539-7498, USA Add us to your address book Is this email not displaying correctly? View it in your browser. unsubscribe from this list | change your subscription email address