New Articles Empathy maps, customer journey maps, experience maps, and service blueprints depict different processes and have different goals, yet they all build common ground within an organization. (6 min. to read) These web-design trends are reactions against the perceived uniformity of web design. Brutalism can be used effectively in visual design, but antidesign should be avoided for most products. (6 min. to read) New Video Don Norman answers the question people often ask: What kind of a designer am I? (2 min. video) UX Conference Full event program describing all full-day UX training courses. Deadline to save £150 on London registration: this Friday, November 10. Online Seminars - Working with Observers: Involving Colleagues, Stakeholders and Clients for Maximum Benefit (live this Wednesday, November 8)
See list of all online seminars, including on-demand seminars.
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